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SeoSamba Marketing Operating System and CRM 2020 Year in Review

Jan 13, 2021

SeoSamba Marketing Operating System and CRM 2020 Year in Review
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Though we all certainly agree that 2020 was a challenging year in so many ways, we wanted to reflect on some of the positive things that came from it. We, like so many of you, chose to put our time to good use, taking advantage of the lockdown to further develop our feature set in order to provide more value to you, our wonderful customers, at a time when you needed it the most. 

 

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Here’s a review of the top features SeoSamba released in 2020.  If you see one that you’re not yet taking advantage of, but would like to know more about, all you need to do is contact us.  We’re always happy to talk to you!

Marketing in Your Pocket
The SeoSamba Mobile Development Team has delivered two new apps for you and there is more to come! The SeoSamba Social Marketing App and the CRM Mobile App’s are the pride and joy of our team this year- as well they should be! Streamline your marketing and download the apps now for free from GooglePlay or iTunes.

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CRM Updates
SeoSamba’s own Client Relationship Manager (CRM) system has improved by leaps and bounds with added functionality, ease of usability, and more standard features than any other CRM in its class. We’ve also released a Franchisor CRM version- built specifically for franchise brands and multi-location business models. 

Websites built on SeoToaster (our CMS platform) are automatically ADA compliant and come with a customized website mobile application just for you!

SeoSamba Marketing Operating System

Also known as your mojo dashboard, is now more user-friendly than ever before. It’s got a brand new look, one-click access to connect your social accounts, view analytics, and contact the help desk, all on the first page.  Plus, in response to the global pandemic, we added internal HD video calling for your entire network to make sure you’re able to communicate no matter what.

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Reputation Management

Last but certainly not least, we’ve added a reputation management feature to your MOS dashboard that enables you to manage your Google and Facebook reviews in one central location, including responding to them and even sharing reviews to other platforms. Your customers can leave a review on either network directly from your website.  If they plan to leave a negative comment, our system actually routes the message directly to you instead of posting publicly, giving you the opportunity to mitigate the situation before the negative review gets posted. 

And these are just the most notable features we released to our platforms this year. And this at no additional cost to our valued subscribers. For information on any of these new features, or to learn about others that have been added or updated, visit our blog  

 SeoSamba Team

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