Google Local Business Listing Ads Results Are In And They’re Not Good…So Far

December 4th, 2009

As part of directory’s traffic cannibalization strategy, Google had launched local listing ads a bit more than a month ago in the San Francisco, and San Diego markets. They announced today that they would no longer accept new sign ups and will discontinue the ads in Mid-December. What has been seldom reported is the kind of results that advertisers have seen when buying local listing ads.
A client of ours ran these ads for a month, the results you may ask?

About 0.05% phone conversions, plus 0.2% click to website conversions as this image tells us;

local business ad results

Note that in the meantime regular, unpaid local business listing outperformed the click to website conversion by 2.
I think these results are weak, and Google seems to agree. In a typical Google fashion, they offer this client a refund, and a $100 advertising credit towards Adwords. One can only admire the care Google takes to preserve relationships with small business advertisers. The fact that they came up with his ’compensation’ scheme and a form letter is telling however of widespread dismayed results for this advertising product (If anyone cares to share results to back this up?)
The question I, and probably a some folks at Google too, is why did that product not perform? Has Google already pushed the slicing and dicing of his 1st page SERP traffic to its effective limit?

Google Local Business Center Ads or The Onslaught on Internet Yellow Pages and Directories

October 9th, 2009

The writings were on the wall for some time, with the (still limited) launch of Google Local Business Center Ads, Google is squeezing local directories, and yellow pages publishers out of valuable real-estate and clearly going after their business.

This is not for the lack of warning signs, Google hardly went through the back door, traditional directory and yellow pages publishers have known for some time that major online ad inventory carriers, Google, Yahoo, Bing, and Facebook have the upper hand over them. Given the fragmented U.S. market, most yellow pages, directories, and local search properties cannot muster enough audience to build a compelling advertising alternative, even on a local media level.

Maybe for a lack of better idea, a prevailing strategy among directories has been to develop revenues on borrowed time monetizing PPC market inefficiencies while building mostly easy-to-replicate reporting features that are hard to differentiate from a merchant perspective. The bad news is that managing PPC campaigns on major search engines for advertisers has already become an increasingly commoditized service, and competition is only getting heftier among traditional yellow pages and internet-based local search players.

Advertising markets inefficiencies tend to self-correct over time, merchants grow in sophistication, learn to replicate successful endeavors, and move away from local directory providers to become direct customers of the most popular search and social sites. Time and money spent educating local merchants about search marketing turns out to be self-defeating, as it eventually benefits competitive Internet media giants.

We are coming to the tipping point, what are the viable strategies for local directories now?

At SEO Samba, we are proposing to local directories to monetize the only part that search engines can not monetize; the organic results. We think it makes a whole lot of sense, and we welcome all directory marketers to join us and fight back.

Any other long-term viable strategy out there folks would like to share?

There’s More to Google Wheel Than Meets the Eye

August 31st, 2009

Reading Google’s Mind Thanks to an Online Medium

That’s a pretty mysterious subtitle right? Imagine your ver own medium reading Google’s mind and telling you how the giant search engine is mapping your Web site to concepts in its mind.

Well, that’s my understanding of Google Wheel, the option released by Google last May. From what I read around the blogosphere, most think it’s a useless graphical representation of search results that looks into one’s Web site-related searches. However, when I dug into it, I realized that it wasn’t so much related searches that were used to reach your Web site and mapped in there, as much as a map of what Google thought of in terms of inter-related concepts surrounding your Web site. In a nutshell, “silos.”

I typed in our company brand into Google on May 26 and clicked the “Show Options” link. Here, I realized that somehow SEO Samba had been linked to the concept of “online mediums!!!” Funny, but not quite useful from our standpoint, since we provide a unique SEO software as a service that automates the execution of SEO best practices across vast numbers of Web sites.

Google Wheel

Google Wheel

On the next screenshot, I clicked on Google’s cache from my toolbar. Remember that, coincidentally, we’ve changed our homepage headers just a few days ago from “Predictable Search Engine Optimization Results” to “Maximize Organic Search Ranking Performance.” Obviously, Google has not updated their cache yet.

Google Options analyzed

Google Options analyzed

The updated homepage looks now like this;

google-wheel-analysis-3

However, it appears that using the word “predictable” in the H1 tag of our page has linked us to the concept of “online mediums.” Now that we’ve corrected what seems be the only reason why we would be linked to the “mediums” concept, I’ve decided to monitor Google Wheel and find out how it reacts.

On July 15 we see some changes with the wonder wheel’s related concepts for the query “SEO Samba.” The “online medium” concept, or silo, has disappeared, and Google Wheel related a more focused personae for our website.

google-wheel-analysis-4

Concurrently, we saw that our rankings have improved for SEO related queries on Google. However, the Google wheel then reverted to its former state, and as Google added back the same flawed related concepts to the Google Wheel, we saw our rankings slide for our seo focus queries.

On July 23, we see a new development with a brand new Google wheel a lot more conform to our market.
google-wheel-analysis-5

The conclusion, you ask? Well, we know for sure that:

• It took our site six weeks to temporarily get out of these unrelated concepts, or silos, and seven to see Google Wheel map some brand new concepts to our site.

Silos are probably built on a number of factors, but page content and wording does matter quite a bit. A simple word such as “predictable,” for example, can be misinterpreted by Google. Check out the Google Wheel to find out where your site fits into Google’s mind.

How the Web’s Rich Get Richer

June 11th, 2009

From Wikipedia’s own website: “The greater the number and quality of Wikipedia articles, the greater the number of people will link to us, and therefore the higher the rankings (and numbers of listings) we’ll have on Google. Hence, on Wikipedia ‘the rich (will) get richer’; or ‘if we build it, they will come,’ and in greater and greater numbers.”

In March 2000, Nupedia was launch around articles written by experts and reviewed under a formal process. In January 2001, a feeder project with the goal of making a publicly editable encyclopedia, and the supporting technology choice of using a wiki, gave birth to Wikipedia. By the end of 2001, with roughly 20,000 articles, Wikipedia gained serious ground with search engines and quickly overshadowed all but three websites in terms of SERP visibility.

Indeed, we already knew that collaborative writing can create vast amounts of information. However, Wikipedia’s organic search success is due to more than just content and built-in quality control processes.

1. Platform and automation:
Highly search engine-optimized pages, navigation, technical readability, and linking structure are all vital. Two hundred and fifty million internally optimized links help Wikipedia’s SEO efforts tremendously. Search optimized internal links across related and high-quality pages make a world of difference, but manual coding is not an option to execute deep links consistently over time.

You also need additional flexibility because your websites and lead generation mini-sites are not geared towards being know-it-all encyclopedias. However, there is good news here because you will augment your clout with search engines by segmenting your content across a number of domains (links spread across root domains is a sign of quality). You need a platform that scales your efforts across multiple domains.

Wikipedia uses MediaWiki. What do you use?
Yes, we know Wordpress is a great blogging platform, but, no, it is not an option to scale search engine visibility across vast number of website properties.

2. Quality is key. Content should at least equal that of sites you wish to beat in SERPs. But that’s the only point I will include on that list that requires on-going thinking from your part in the absence of hundreds of thousands of Wikipedians. Interns or offshore writers might be good sources to cost-effectively meet the quality threshold.

3. Volume matters. Thirteen million articles filled with original and relevant content are bound to give you a good level of visibility: Wikipedia counts 165 million inbound links.

But what is less known is that pages start with a small nominal value in terms of page rank. As a result, the more pages you’ve got, the more page rank you create for yourself. And that’s page rank you can pass around throughout your own network of pages and websites. In short, you can keep mostly to yourself. That’s where the next point comes in.

4. Manage link equity. Wikipedia works as a vortex that sucks out inbound link equity (a.k.a. Google Juice) from outside the network (see opening statement) and never sends it back thanks to the systemic implementation of the infamous rel=”nofollow” tag. Follow links within your corpus of websites; follow contextual outbound links to authoritative websites, and use ‘no follow’ tag for others. You can automate most of this too.

Pick a technical framework built to scale and manage exceptions to the rules only. Then write any amount of quality content you can muster, and augment volume over time. For this, obviously I would not recommend any else than SEO Samba as the first multi-site SEO execution platform or SEO Software as a Service. Success breeds more success.

SEO friendly CMS meet blogs & feeds

March 9th, 2009
See Michel Leconte at SES New York

See Michel Leconte at SES New York

I’ll be speaking about SEO through the Blogs & Feeds panel at SES New York on March 26. This follows a site clinic panel in SES London this past month where I answered some interesting questions along with Brett Tabke from PubCon and Jill Whalen of High Rankings. Thanks to Chris Sherman for moderating this session. I wanted to give a brief summary of information for a few members in the audience. One person was wondering about SEO-friendly content management systems (CMS). I did not quite feel at ease with the question due to the potential conflict of interest given my position at SEO Samba, so the final answer was more on the general principles that should guide one’s selection of a SEO friendly CMS.

1. Segregate production from the actual publishing/serving of web pages. This is a must if you want to distinguish CMS-related issues from web site issues, which simplifies maintenance and maximizes availability. As a side benefit, you can maximize cross-linking value. Unfortunately, CMSs seldom let you do this.

2. Avoid duplicated content creation and links, or mitigate their potential negative effect by having some kind of canonical URL linking strategy in its place.

3. Stick to page-driven CMSs as opposed to assets-based systems if possible. Assets-based frameworks are harder to understand by end-users.

4. Pick an online solution. It just makes sense to minimize IT involvement as much as possible in these times, and this is where things are heading anyway. If you’re in IT, ride the wave, don’t fight it.

A more detailed review of execution factors can be found here:

http://www.cmswire.com/cms/featured-articles/seo-and-cms-best-practices-during-deployment-part-2-001056.php

Now, this being said, at the time I would have loved to complete my answer with the following remark, so if the gentleman from London happens to read this post, this is for you.

I feel that CMSs are the right answer to the wrong question. Given the number of stakeholders in a typical decision process, I’ve seen many CMS-related projects stall, becoming overly complex, expensive, confusing and with no clear ROI for anyone. Between IT, brand and product marketing, sales, operations, and support, everyone has their say in such a project, which results in mentioning all the adjectives associated with the project above.

As a result, I believe the best path is to clearly pin a project’s ownership on a single area of the organization. In many instances, I have seen that the expressed or implied endgame is to generate sales leads. If that is the case in your organization, then sales should be in charge, period. This changes everything. Now you’re not looking for a CMS anymore, you’re looking for a sales generation engine. The priorities are clear: the return on investment can be easily measured and the execution time frame drastically cut down. For that later reason only, pinning down the project on sales will make this approach ROI much greater than the original alternative. While others are still planning, you’re already generating additional sales, or so the thinking goes.

It does not mean that all other departments can be forgotten and sacrificed. It just means you build a solid foundation to incrementally improve and better serve the needs of everyone else within the organization.

In a down economy, shorter, less complex projects with clear driving forces, accountability and ROI make sense to me. Does it make sense to you? Please let me know your thoughts.

Interviews with fellow search engine optimization experts

March 7th, 2009

At last, I can find enough time to update our blog with a few recent discussions I had with some fellow search engine optimization experts, thanks to Jody, John, and Motoko for their time and the opportunity. I’ve included the question I’d like best, and added a link for you to follow if you wish to read the rest of these interviews…

[John Myers] What advice would you give to a small business planning on developing SEO activity from scratch?

You came to right place J. OK, seriously, the first step is to clarify what you are trying to sell and to whom. Make sure you get it right because everything else depends on it, and I have seen many small business owners enlightened by having to go through the SEO process. In fact, I think it should be very much part of the value proposition coming from SEO experts, as there’s a chance that you’re the closest thing to a marketing agency they have ever hired. An excellent resource for this that we feature in the SEO Bootcamp at SEO Samba is Pragmatic

Marketing

Read the rest of the interview here with John here: http://jons-domain.blogspot.com/2009/02/rhythm-and-seo-combined-jon-myers.html

[Motoko Hunt] SEO is no longer just about the web site. Blog, video sharing and so many social media applications are out there. I am sure that it is getting to be very challenging to all the site owners especially to small-medium businesses with limited budget and manpower. Any advice on where to start?

A number of applications (.http://www.twhirl.org/, http://ping.fm, http://friendfeed.com/ ) have hit the marketplace recently that seek to aggregate social channels into a single broadcasting interface. While interesting and useful to their target users, most focus on building as large of a distribution network as possible for individual mass-market users.

We address this challenge differently with SEO Samba and focus on the needs of small and medium business web marketers and giving additional ammunition to our SEO firm partners. We see organic search as a field increasingly going beyond text results indeed. Social applications, news, blogs, video are all “free-to-play” marketing channels but are costly to research, select, manage and integrate with other marketing endeavors. And from a SERP standpoint, there is more to it. As Google puts it in their FAQ, “Social media is great! But there are a few things to say about this… Social media can add buzz to your site, finding new visitors, people linking to you, etc. That’s a bonus and the more users that enjoy your content, often the better your site will show in SERPs. We want results to reflect what users are searching for, so social buzz can certainly be helpful.” At SEO Samba, we discriminate and prioritize channels to focus on the ones that have the potential to generate highest volume of direct traffic and business activity while improving your rankings in search engines. In addition, we address the manpower challenge faced by SMB by providing a high level of integration and minimizing web marketers’ content creation efforts. For example, our first universal search module (provided free of charge) is a news module that provides a Google News-ready structure, news articles that are search optimized according to your chosen best practices, search friendly scrollers, automated RSS feeds creation, integrated with email newsletter platforms such as Constant Contact, Vertical Response etc. You can publish news across all your sites with a single click then aggregate news items across web sites to create unique newsletters and market to a cross segment of your email list, and, finally, save these newsletters with one click to any of your web sites. Each of our upcoming modules will provide the same level of details to ensure web site visibility, while expanding the least time possible from a user, content writer, marketer and SEO experts’ perspectives.

Read the rest of the interview with Motoko here: http://ajpr.com/wordpress/conferences/michael-leconte

[Jody Nimetz]: Many suggest that SEO is dead? Do you agree or is SEO just finding its legs?
[Michel Leconte]: At this juncture, I believe that SEO is a by-product of “freedom of enterprise” expression. The day it dies, it will be an indicator that we loose our freedom to engage in a free-to-enterprise system. In effect, SEO will die the day there’s only paid-for-placement. However, that business model, like Goto.com found out in its time, is not sustainable in an open network. Only controlled Internet access could maintain an artificial order, de facto restraining listing in such ways. Microsoft and AOL could not impose their vision of the world back in the early days, and no one can seriously contemplate proposing this model to consumers again at this stage and expect them to accept it willingly. Now, do not get me wrong here. I’m not saying that if SEO exists as an industry in your country, then you can establish the fact that you live in a democratic state.
China with its developing SEO industry is an illustration of this. I’m just saying that if SEO exists and then dies off, I’d be worried. I’d be worried because I can imagine a landscape where search engine queries would be made by other forms of artificial intelligence based on an expressed or implied need from a human. And I still see a need for SEO on the seller side. Closer to home, I can see a decrease in search engines crawling web sites to retrieve content and use RSS coupled with an updated and harden version of Ping to display updates in real time while weighing interest from social venues metrics. But even then, this trade, albeit with a different name, would survive.
As long as free-to-use, relatively efficient large distribution channels are available, sellers will compete to position a product or a service in front of buyers. Even channel fragmentation from personalization technologies will not prevent SEO, or whatever acronym its successor will bear, from existing. It will merely create sub-specializations by consumer profiles…following traditional marketing agency segmentation models (GenX, babyboomers specialists..etc..) only in a more refined way.
SEO gives the impression that it’s perpetually looking for its bearings, and in a reactive mode. This is to be expected from a trade that is living off understanding changes occurring in application’s algorithm controlled by other entities. Indeed, the relationship is not one of equals. For SEO to perform, one needs to understand the interest of search engines. On that count, I’m observing that their concern for SEO stems from a quality assurance rather than a business development angle. The mere fact that our designated interlocutor at the largest search engine is the head of the spam team (even if he’s a great evangelist) is telling in that sense. Thanks to our previous experiences working at search engine companies, SEO Samba has integrated this dimension to make websites compliant with published guidelines at the outset. I think there’s also an opportunity for less of a schizophrenic relationship between search engines and SEO, but that’s a different discussion altogether.

Read the rest of the interview with Jody here: http://www.marketing-jive.com/2009/02/interview-with-michel-leconte-ceo-of.html

Interview with Webmaster Radio

January 9th, 2009

Howdy folks, another historic radiophonic moment in history of your truly talking about the SEO Samba organic search management platform. It probably isn’t quite on par with Orson Welles’ war of the worlds broadcast, and the Hindenburg disaster live news broadcast, but it is a start anyway ;-)

SEO Samba SEO Automation Platform

Michel Leconte, the CEO of the first Organic Search Management Platform SEO Samba, tells us about developing search engine marketing strategies.



Neil Young at the All State Arena in Chicago

January 7th, 2009

As promised, here is a classic tune from Neil Young which we’ve enjoyed after a memorable day at the Search Engine Strategy 08 Chicago show. Now, it is your turn to enjoy; Thanks to Chris for the video.

L(a)unch & a show

December 11th, 2008

What a day yesterday was. First on the floor, last to leave. We are very happy with the way SEO Samba’s concept and capabilities has been received by our fellow SEO experts, and Web marketers. The response has been tremendeous. I’ve included a video from the SES video channel below where Chris plays the good-looking guy while I’m trying not to choke on my gum:

After 10 hours on the floor, we decided that we should really make it to this Neil Young concert at the Rosemont Arena, we were exhausted by then, but work hard/play hard is the name of the game at SEO Samba, damn the snow (in chicago, when it does not snow, it rains anyway..), we went….and then got awed and shocked (a bit like when some of the folks who found out that you can make it to the top of Google Web search within 2 minutes of a publishing a web page using SEO Samba), what a finale…Neil was amazing, two hours long of a mixed plugged/acoustic but always electrifying concert . An incredible launch day at SES Chicago, and an umbelievable night out with Neil Young..truly an extra ordinary 24 hours…Oh did I forget to tell you, we’ve got a few video shots of Neil Young too ;-) …these are coming next as soon as I can get my hand on a decent upstream connection.

SES Chicago is about to start

December 8th, 2008

Arrival in the great city of Chicago today; snow, 20 F (that’s -7 Celsius for our European friends), pictures of president-elect Obama right outside the airport…conform to our expectations on all counts. Still, boarding in California, and landing in Chicago has a chilling feeling for warm blood animals.

We’ve checked the exhibit floor out, and it looks like a construction site at this stage. At any rate, our booth gear was waiting for us, which is a good start. Tomorrow is setup time. We can’t wait to demo the first Organic Search Management Platform to our fellow SEO professionals & marketers.