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Memorial ERP & CRM Software
Customers expect transparency throughout the memorial erection process, along with timely updates at every stage. To meet these expectations, every step must be handled with accuracy and efficiency. SeoSamba’s Memorial ERP unifies online and in-store sales with supply chain and on-site operations, delivering a seamless workflow that keeps clients fully informed and confident in the process.
The Best of Both Worlds
SeoSamba’s Memorial ERP platform is designed to handle every aspect of funeral e-commerce — from funeral and memorial packages to repatriation services and memorial erection. The system is fully customizable to meet your specific needs.
Built for both single and multi-location operations, it allows head offices to oversee all processes while giving branch managers control of their own accounts.
Since it is powered by SeoSamba’s proven CRM core — used worldwide across multiple industries — you also gain access to standard CRM functionalities, AI-driven features, and a mobile application. All of this comes on a fully supported platform that delivers significant cost savings, while combining it with a specialized ERP tailored to funeral and memorial businesses.
Before committing to an expensive custom ERP build or a limited vendor-specific solution, make sure to evaluate SeoSamba’s Memorial ERP — the purpose-built, future-proof alternative.
For Funeral & Memorial Businesses
Disrupting the customer experience within the funeral industry
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Ecommerce integration with memorial erection process
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Operational / ERP functions for order fulfillment
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Lead nurturing and marketing automation
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Customers, suppliers and operator tasks and notifications
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Sales and CRM reporting
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Integrated quote, digital signature contracts, deposit and full payment handling
Special features for memorial sellers
Memorial Erection Management
Easily track every order — whether placed online or through a branch — from purchase to final erection.
With a single, streamlined view, team members can instantly see the order status, sort, and locate records with ease.
Friendly & Mobile
Get all your sales performance on one screen, and your client data at your fingertips at all times.
Works for one or many locations.
Frequently Asked Questions
Q1: How does the system handle the full memorial erection workflow?
A: SeoSamba’s Memorial ERP covers the entire process — from order intake (online or in-branch) through permits, inscriptions, supply chain coordination, scheduling, erection, and even post-installation service. Everything is tracked and updated in one platform for complete efficiency and transparency.
Q2: Can it manage both funeral and memorial services in one system?
A: Yes. The platform is purpose-built for the funeral and memorial industry, handling packages, repatriation, and ongoing memorial product sales with equal ease.
Q3: Does it work for multi-location operations?
A: Absolutely. Head offices gain oversight of all processes, while branch managers manage their own operations locally. This ensures consistent standards across locations without losing individual branch flexibility.
Q4: How do clients receive updates and stay informed?
A: Our ERP is designed to provide transparency at every stage. Families can be notified automatically, preview memorial layouts, and receive updates on permits, inscriptions, and erection timelines, ensuring peace of mind throughout the process.
Q5: Can we customize the system to fit our processes?
A: Yes. SeoSamba’s Memorial ERP is highly flexible and can be tailored to match your specific workflows, local cemetery requirements, and supplier relationships.
Q6: How do payments, deposits, and contracts work in the system?
A: The platform supports digital contracts and signatures, deposits or staged payments, and post-sale modifications such as inscription or design changes — all in one streamlined workflow.
Q7: Does it integrate with our website and online quoting?
A: Yes. You can generate instant online quotes, allow clients to request quotes, and automatically sync accepted orders into the ERP system. This creates a smooth bridge between your website, sales team, and operations.
Q8: What reporting and oversight tools are included?
A: SeoSamba’s Memorial ERP provides powerful reporting — from sales performance and branch profitability to order tracking and staff productivity. Dashboards offer a clear, real-time view of your entire operation.
Q9: How do we handle permits and cemetery regulations?
A: Permit management is built in. The system tracks requests, approvals, and reminders, helping you stay compliant with local regulations while keeping clients fully informed.
Q10: Is there mobile access for staff in the field?
A: Yes. Our mobile app enables installers and sales reps to access orders, upload photos, update status, and communicate directly from the field.
Q11: What training and support do you provide?
A: Every SeoSamba Memorial ERP client benefits from full onboarding, ongoing training, and continuous support. You’re backed by a global CRM and ERP provider trusted across industries.
Q12: What is the cost and ROI compared to building a custom system?
A: Custom systems are expensive to build and maintain. SeoSamba’s Memorial ERP gives you a future-proof, fully supported solution at a fraction of the cost — with all the benefits of a purpose-built platform and none of the risks of starting from scratch.
